Due to our remote location we do not have any phone service at camp.
One of the considerations of operating a business in the North Maine Woods is communicating with your guests while they are out in the "on the grid" world.

Regular land line telephone service ends twenty-five miles from here. Cellular phones do not work at camp.

This leaves email as our most reliable and fastest means of communicating with you. We accomplish this via satellite, and all in all it works pretty well. Occasionally a snow storm or thunder shower will knock us off line for a bit, but typically it is only for a few hours.

The ideal thing to do is leave a voice message and send us an email as well. That way if I happen to be out where cell service works I can get your call and return it promptly. If you only leave a voice message, it may be several days before I get back out to where there is cell service.

Even if I drive right out to return your call, you may have stepped out for a bit or be on the phone and unable to take my call. This leaves me with having to leave you a message and us playing phone tag. When I drive out to return calls and cannot reach you,  you can see that phone tag becomes very frustrating for both parties.

We are located far enough away so that cell phones will not work at camp so you will not be bothered by you phone ringing while you are on vacation. If you need to check in with someone during your stay, it is only a fifteen mile, very scenic ride to use your cell phone. 

So you see, we are not trying to be difficult and it is not that we do not wish to talk with you. It is just not all that simple to communicate up in this part of the woods! (Even satellite phones do not work very well up here)

Very important.
When you leave a message be sure to include name and phone number twice, spoken slowly and clearly. It helps these less than perfect ears of mine to understand your message, so that I can get back to you the next time I am in a service area. 

Long gone are the days when people sat down and wrote a letter to be sent via the US Mail, requesting a reservation.
Today we want to know if we have everything settled before the hour, or perhaps the day is over.
As a society we do not take the time to relax anymore. One of our goals here at Frost Pond is to get you to relax for just a bit. We will change society one guest at a time! (Well at least it is a great place to relax during your vacation)